Refund policy
Return & Replacement Policy
At Yashfa Select, we want you to receive the correct product in good condition. Please check your parcel as soon as possible after delivery.
Damaged or Incorrect Product
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
To help us verify the issue, please provide:
- Your order number
- Clear photos or video of the product
- Photos of the parcel/packaging where relevant
- A brief description of the issue
Once the issue has been verified, we will arrange an appropriate replacement or resolution.
Change of Mind
We currently do not accept returns simply because a customer changes their mind after receiving the correct product in good condition.
Please review the product description, images, features and compatibility information carefully before placing your order.
Product Compatibility
Please make sure the product is suitable for your phone and intended use before ordering. Returns cannot normally be accepted where the correct product was delivered but is unsuitable due to compatibility or personal preference.
Order Cancellation
If you want to cancel an order, please contact us as soon as possible. Orders can be cancelled before they have been dispatched. Once an order has been handed over to the courier, cancellation may no longer be possible.
Refunds
Where a refund is approved instead of a replacement, we will provide instructions and process the refund after the claim has been verified.
Contact Us
For a return, replacement or order issue, please contact Yashfa Select and provide your order number and the required evidence.